Our people drive our culture. Motivated and empowered employees representing our values, ensure we deliver market leading customer service and products.
We look to motivate our employees through appropriate recognition and reward programmes. We believe everyone deserves to be recognised when they achieve something special, we always strive to show our support and appreciation for employee achievements.
What we do
- Employees can nominate colleagues whom they believe embody our CREED values.
- Quarterly and annual winners selected from the monthly nominations.
- Long service awards are a way for us to demonstrate our appreciation to those that have reached significant milestones. 105 awards have been given to employees this year.
What we have done
- Employees can nominate colleagues whom they believe embody our CREED values.
- Quarterly and annual winners are selected from the monthly nominations.
- Long service awards are a way for us to demonstrate our appreciation to those that have reached significant milestones.
- An employee bonus scheme is provided to all employees.
Monthly wellbeing topics are promoted to raise awareness of health issues, supported by ad hoc events and challenges. Our goal has been to raise awareness of the benefits of physical and mental health in the workplace.
What we have done
- Mental health has been a key focus in recent months due to the COVID-19 pandemic. Additional information and guidance for all our people has been promoted and distributed.
- Weekly #WorkoutWednesday posts are circulated on our Yammer platform, encouraging an active and healthy lifestyle for all.
- Our U.S. employees have also had a new wellness programme launched which includes quarterly step challenges and online wellness coaching and guidance.
We want to attract, retain and develop talented individuals to safeguard our business. We strive to provide an environment that offers the right training and development by providing a combination of formal training opportunities and on the job experiences.
What we have done
- Global e-learning platform for all employees
- IT training for our Great Way To Work framework
- The sixth cycle of our Graduate Programme begun in September, and our first IT graduate was also welcomed earlier in the year, further expanding the programme.
- Our Professional Development Programme (PDP) provides a launch platform for career development
- Global Leadership Programme (GLP) for individuals identified as having the potential to be future leaders
Employee engagement is critical to our success and effective communication throughout the business is vital in achieving this. We listen to employees and strive for continuous improvement; through frequent events, we encourage communication and innovation.
Our strategy, performance and business priorities are communicated via the annual CEO Roadshow, as well as our intranet sites, emails, and quarterly newsletters. TV screens at each site are also used as a tool for regular communication and our recently launched global business reviews enhance more of a cascade communication approach from leaders.
The recent addition of Yammer has further bridged the gap between employees throughout the pandemic, enabling all employees to share information of news in their department or business function with ease.
What we have done
Our quarterly pulse surveys provide all employees the opportunity to anonymously provide their feedback to executive and senior management regarding the business. Following each of these surveys, feedback is given to employees and initiatives based upon these results are formed.
We aim to work with and for the communities in which we operate, recognising our role as a major employer. We strive to contribute to our local economic, social and environmental sustainability. This year we continued with our charitable giving programme which aims to support our employees, their friends and families, alongside charitable organisations important to our communities. Our community programme is led from the bottom up rather than top down, which means each site is empowered to create their own initiatives to help benefit the charities and organisations that our employees care about most.
What we have done:
Cadillac completed the 2020 United Way plant wide challenge with 88% participation and raised $14,083.94 for our local communities. This challenge aims to support local communities to improve education, financial stability and health.
A review of our recognition programme will be carried out to ensure the programme remains aligned with what our employees deem valuable.
We will continue to provide training and development opportunities to our employees through our e-learning platform and numerous bespoke training courses.
The importance of clear communication has been highlighted in recent months and we will continue to keep all our employees up to date with relevant information and news. With people working from home now more than ever, our intranet site and updated IT infrastructure will help ensure this remains possible.